Question 1

Are the credits renewed every month?

Accepted Answer

Yes, the credits are renewed every month, at the billing cycle (whenever you subscribed). When you change packages, the billing date is reset and the billing cycle starts from that date.

Question 2

Do my credits expire at the end of the billing cycle?

Accepted Answer

Yes. At the end of each billing cycle, the credits are reset, so unused credits can no longer be used.

Question 3

What happens when I switch packages?

Accepted Answer

When you switch packages (whether upgrading or downgrading), your billing date is reset to the date you chose to make the change, and the billing cycle starts from that date going forward.

Question 4

Can I cancel anytime?

Accepted Answer

Yes, you may cancel your subscription at any time. When you do, your credits are reset to zero at the end of the current billing cycle.

Question 5

Is there a free trial?

Accepted Answer

Unfortunately, no. Every search query costs us resources, so we cannot offer free trials at this point.

Question 6

Are credits counted differently in the API, MCP, CLI, or Skills?

Accepted Answer

No. A credit is a credit no matter where or when you use it—whether in the UI, API, MCP, CLI or using skills to perform a search query. It doesn't matter.

Question 7

What LLMs do you support?

Accepted Answer

You can use our MCP server or agent Skills wherever the MCP protocol and Skills are supported. Officially, we tested our MCP with Anthropic Claude and OpenAI ChatGPT, and we also tested our agent skills with Claude Code.

Question 8

Can I check how many credits are left via the API or MCP?

Accepted Answer

Yes, we have a dedicated endpoint that shows how many credits you have left in the current billing cycle.

Question 9

Can I integrate your API into my own product?

Accepted Answer

Yes, you can. When you perform a search query, the data returned is yours, and you can use it however you want—even sell it commercially.

Question 10

Who are you?

Accepted Answer

We are a team of cybersecurity experts, former investigators, data engineers, and OSINT practitioners with decades of combined experience in intelligence, threat hunting, and software development. Our mission is to make powerful, ethical OSINT accessible without compromising privacy standards or legal boundaries.

Question 11

What problem are we solving?

Accepted Answer

Manual OSINT workflows are time-consuming, fragmented, and error-prone. We provide an integrated, fast, and reliable tool that automates collection from hundreds of sources, visualizes connections, and helps users focus on analysis instead of data hunting.

Question 12

Are you focused only on security/law enforcement?

Accepted Answer

No—while many of our users work in cybersecurity, corporate security, due diligence, and investigations, our platform is also used by journalists, academic researchers, risk analysts, and private investigators who need responsible access to public data.

Question 13

Is using your OSINT tool legal?

Accepted Answer

Yes. Our platform strictly collects and processes publicly available information (PAI)—the same data anyone can access with a browser. We do not hack, scrape behind logins, breach terms of service, or access private/non-public sources. Users remain responsible for complying with applicable laws in their jurisdiction.

Question 14

How do you ensure ethical OSINT practices?

Accepted Answer

Ethics are built into our design: we only use public/open sources, we implement rate-limiting and respectful access patterns, we provide transparency about data origins, and we actively discourage misuse through usage policies and monitoring (where applicable). We follow industry best practices for responsible intelligence gathering.

Question 15

Do you collect or store personal data about our users or targets?

Accepted Answer

We do not store investigation targets' data longer than necessary for your active session or workflow. User account data is handled under strict privacy standards (GDPR/CCPA compliant where applicable). We never sell or share customer investigation data.

Question 16

What if regulations change in my country?

Accepted Answer

OSINT legality varies by jurisdiction. We recommend that users consult legal counsel for their specific use case and location. Our tool is designed to support compliant workflows and includes features like audit logging and data provenance to help demonstrate responsible use.

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